Terms and Conditions

1. Acceptance of terms

By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any other policies or agreements referenced herein.

2. Products

The products are handmade, organic body butters. Variations in appearance may occur between batches due to their natural and handmade nature. Consulting a healthcare professional is recommended before starting a new skincare routine, as individual reactions may vary.

3. Ordering

3.1. Product availability

Orders are subject to availability. Notification will be provided if a product is out of stock.

3.2. Payment

The listed payment methods are accepted. Accurate payment information must be provided.

3.3. Order confirmation

An email confirmation will be sent after successful payment.

4. Shipping and delivery

4.1. Shipping methods and costs

Various shipping options are available. Estimated costs and delivery times are provided at checkout.

4.2. Delivery

Allow for estimated delivery times. Delays due to incorrect shipping information, acts of God, are not the responsibility of Hydrate Natural LLC

5. Returns, refunds, and exchanges

5.1. Return policy

For hygiene reasons, all sales are final once shipped, no refunds, returns, or exchanges. However, If we sent you an incorrect item that was not on your order, the correct item will be sent.

5.2. For incorrect items contact  Hydrate Natural LLC within 3 business days of receipt with photos of incorrect items for a replacement.

6. Intellectual property

All Website content, including text and images, is the property of Hydrate Natural LLC is protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of liability

Hydrate Natural LLC is not liable for indirect or consequential damages from using the Website or purchasing products. The products are not intended to diagnose or treat any disease; consulting a healthcare professional is advised before starting a new skincare routine.

8. Privacy policy

The Privacy Policy outlines the collection and use of personal information and is part of these Terms.

9. Governing law and dispute resolution

These Terms are governed by the laws of California, Alameda County Disputes will be resolved through [describe your dispute resolution mechanism].

10. Amendments

These Terms may be amended at any time, and continued use of the Website signifies acceptance of the changes.

11. Contact information

For questions about these Terms, contact Hydrate Natural LLC at info@hydratenatural.com